To process a deviation means to find the root cause(s) so that you will be able to set good actions that will prevent something to happen (again).
When you get a deviation to processing you can go back to the registration step to see if all the needed information are there, or add more information.
You can add more details to the description, or you can add or change categories or consequences
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Cause analysis?
The cause analysis process:
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Cause analysis?
First you decide if you need to make a cause analysis.
Answer Yes or No
Cause analysis
You can now:
- Set causes with out why-why
- Make a why-why-analysis
Set causes with out why-why
- Click on Complete analysis
- Select cause categories
Why-why-analysis
- Click on the first Why
- Add cause and save
- Click on next Why
- Add cause and save
- Make a cause tree
- Click on the action symbol to add actions
- The action will show beside the cause and also in the side panel
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